--- title: "Cancel BongaCams: Automatic Top-up (2026)" canonical: "https://camranks.com/cancel/bongacams/" description: "BongaCams (Freemium Token): turn off Automatic Top-up, then keep the confirmation. 1 of 4 steps cites its own pages (2026-10-28); not checked in an account." dateModified: "2026-11-02" --- Recurring payment guide # Cancel BongaCams Disable Automatic Top-up in Account Settings (its FAQ, read 2026-10-13; it needs two-factor authentication). Gold is not the same switch as top-up. 1 of the 4 steps below cites BongaCams’ own pages, read 2026-10-28; none was tried inside a logged-in account. Disable Automatic Top-up in the Account Settings section: its FAQ (read 2026-10-13) says you can disable it there at any time, and that top-up is only available with two-factor authentication set. Charges can read BNGCM (LPB) and 1 other label (cashier text, 2026-09-21). - **Setting to turn off:** Automatic Top-up - **Renewal to cancel:** None on file - **On the statement:** BNGCM (LPB) and 1 other label (cashier text, 2026-09-21) Updated 2 November 2026. 1 of 4 steps cites BongaCams’ own pages, read 2026-10-28; one step rests on what its cashier showed on 2026-09-21, with no BongaCams page confirming it; steps 3 and 4 are CamRanks’ own advice, not BongaCams’; nothing was checked inside a logged-in account. ## How do I turn off BongaCams Automatic Top-up? 1. The cashier CamRanks saw on 2026-09-21 offered Gold status forever after a first token purchase, not a paid subscription, and offered Automatic Top-up. Source: CamRanks’ note of BongaCams’ cashier, seen 2026-09-21 (screenshots not published): “Gold forever after first token buy (promo UI).”; no BongaCams page confirms this step 2. Disable Automatic Top-up in the Account Settings section: its FAQ (read 2026-10-13) says you can disable it there at any time, and that top-up is only available with two-factor authentication set. On 2026-09-21 the cashier offered it at 90 tokens and required 2-step verification to activate it. Source: [BongaCams user FAQ](https://bongacams.com/user-faq), read 2026-10-28: “If you wish, you can disable the feature at any time in the Account Settings section. Please note that automatic top-up is only available if you have set two-factor account authentication.”; CamRanks’ note of BongaCams’ cashier, seen 2026-09-21 (screenshots not published): “Auto top-up at 90 tokens needs 2FA.” 3. Remove saved payment methods if the account shows any, and check that the next token buy needs a manual Buy Tokens action. Not confirmed by BongaCams’ pages: this step is CamRanks’ own advice. 4. Contact BongaCams support if a top-up still fires; do not assume unused tokens are refundable. Not confirmed by BongaCams’ pages: this step is CamRanks’ own advice. Each step names the page it comes from, or says that it is CamRanks’ own advice. Menu labels change, and none of these steps was tried inside a logged-in account. We do not promise refunds. ## After you cancel Save the confirmation. If you close the account, switch off Automatic Top-up first. If a charge still posts, contact whom the steps above name. ## Refunds and unknown charges Before asking for a refund, ask BongaCams support which purchases it treats as already used. For a charge you do not recognise, use the steps and their order on [BongaCams’ statement page](https://camranks.com/trust/bongacams-billing-descriptor/). We do not give legal advice. [What BongaCams shows on a bank statement](https://camranks.com/trust/bongacams-billing-descriptor/) · [What SegPay on a bank statement means](https://camranks.com/billing/segpay/) · [BongaCams token prices](https://camranks.com/pricing/bongacams-tokens/) · [Unknown cam-site charge on your bank statement: find the site](https://camranks.com/guides/unknown-charge-cam-site-statement/) · [How to stop cam-site auto-refill and recurring charges](https://camranks.com/guides/stop-cam-site-auto-refill/) · [Check a cam app or APK](https://camranks.com/guides/safe-mobile-cam-browsing-pwa-vs-apk/) ## If you want a different experience Our record lists BongaCams as “Freemium Token”. The sites below are other cam sites in this directory, chosen by the lists they share with BongaCams, then by rank. None of them is a promise of no recurring charge. We may earn a commission when you register or buy through Visit links. [How this works](https://camranks.com/affiliate-disclosure/). [**Stripchat**](https://camranks.com/reviews/stripchat/) Public rooms with interactive tipping and VR options. [Visit · Guest packs from $4.99 (observed 2026-09-20)](https://camranks.com/reviews/stripchat/) [**Chaturbate**](https://camranks.com/reviews/chaturbate/) Public-room browsing, community chat and token tipping. [Visit · Token packs + bonuses (observed 2026-09-21)](https://camranks.com/reviews/chaturbate/) [**CamSoda**](https://camranks.com/reviews/camsoda/) Public rooms with interactive and VR options. [Visit CamSoda](https://camranks.com/reviews/camsoda/)