--- title: "Cancel SakuraLive? No auto-refill or renewal on file (2026)" canonical: "https://camranks.com/cancel/sakuralive/" description: "SakuraLive: CamRanks has no auto-refill or renewal setting on file; keep purchase emails. Each step cites its own pages (2026-11-02); not checked in an account." dateModified: "2026-11-02" --- Charges guide # Cancel SakuraLive Its conditions say there is no fee for basic membership; CamRanks has no auto-purchase or renewal setting on file. Cancel the account by an inquiry with your screen name and email. Every step below cites SakuraLive’s own pages, read 2026-11-02; none was tried inside a logged-in account. SakuraLive’s conditions say there is no fee for basic membership and that members are charged for the points they buy; CamRanks found no auto-purchase or renewal wording on its pages and has no such setting on file. No SakuraLive statement text is logged, so ask support what a charge will read. - **Setting to turn off:** None on file - **Renewal to cancel:** None on file - **On the statement:** Not logged yet Updated 2 November 2026. Every step cites SakuraLive’s own pages, read 2026-11-02; nothing was checked inside a logged-in account. ## How do I check SakuraLive for repeat charges? 1. SakuraLive’s conditions say there is no fee for basic membership and that members are charged for the points they buy; CamRanks found no auto-purchase or renewal wording on its pages and has no such setting on file. Source: [SakuraLive conditions](https://www.sakuralive.com/conditions/), read 2026-11-02: “There is no fee for basic membership to Sakuralive.” … “Members are charged for points that they purchase” 2. To cancel the account, its conditions say to send a request through [service.d2pass.com/sl\_viewer/inquiry](https://service.d2pass.com/sl_viewer/inquiry) with your SakuraLive screen name and the email address you signed up with. Source: [SakuraLive conditions](https://www.sakuralive.com/conditions/), read 2026-11-02: “Members may cancel their account at any time by contacting Sakuralive through an email request to the following address: https://service.d2pass.com/sl\_viewer/inquiry To ensure prompt and effective cancellation, please provide your Sakuralive screen name and your email address used to establish your account.” 3. For a billing question, its conditions give the same inquiry form and say all charges are processed through CC Bill. Its FAQ says points are non-refundable and expire after 2 years. Source: [SakuraLive conditions](https://www.sakuralive.com/conditions/), read 2026-11-02: “For billing inquiries or to request a detailed statement of your usage, e-mail: https://service.d2pass.com/sl\_viewer/inquiry. All charges and billing are processed through CC Bill”; [SakuraLive FAQ](https://www.sakuralive.com/faqs.shtml), read 2026-11-02: “Points expire after 2 years. Are points refundable? Points are non-refundable.” Each step names the page it comes from, or says that it is CamRanks’ own advice. Menu labels change, and none of these steps was tried inside a logged-in account. We do not promise refunds. ## If a charge posts CamRanks has no auto-refill or renewal setting on file for SakuraLive. Keep your purchase emails; contact platform support if a charge you did not make posts. ## Refunds and unknown charges Before asking for a refund, ask SakuraLive support which purchases it treats as already used. For a charge you do not recognise, use the steps and their order on [SakuraLive’s statement page](https://camranks.com/trust/sakuralive-billing-descriptor/). We do not give legal advice. [What SakuraLive shows on a bank statement](https://camranks.com/trust/sakuralive-billing-descriptor/) · [SakuraLive point cost: what is on file](https://camranks.com/pricing/sakuralive-tokens/) · [Unknown cam-site charge on your bank statement: find the site](https://camranks.com/guides/unknown-charge-cam-site-statement/) · [Check a cam app or APK](https://camranks.com/guides/safe-mobile-cam-browsing-pwa-vs-apk/) ## If you want a different experience Our record lists SakuraLive as “Japan-focused live chat”. The sites below are other cam sites in this directory, chosen by the lists they share with SakuraLive, then by rank. None of them is a promise of no recurring charge. We may earn a commission when you register or buy through Visit links. 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